Discussion:
mbsa help
(too old to reply)
lamarca
2009-03-16 08:39:05 UTC
Permalink
I need help us for this problem
Windows Update Agent not found, or the computer is not running Windows 2000
SP3 or later
i update the agent and update sp 4 now
but the problem dont go
mbsa version is 2.1
thanks a lot
diego
lamarca
2009-03-16 12:02:06 UTC
Permalink
paste windowsupdate.log

2009-03-16 09:00:51:468 2584 a5c Agent ** START ** Agent: Finding updates
[CallerId = MBSA]
2009-03-16 09:00:51:468 2584 a5c Agent *********
2009-03-16 09:00:51:468 2160 770 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MBSA]
2009-03-16 09:00:51:468 2584 a5c Agent * Include potentially superseded
updates
2009-03-16 09:00:51:468 2584 a5c Agent * Online = Yes; Ignore download
priority = No
2009-03-16 09:00:51:468 2584 a5c Agent * Criteria = "IsInstalled=0 or
IsInstalled=1"
2009-03-16 09:00:51:468 2584 a5c Agent * ServiceID =
{06700595-98FF-4483-BAF5-67DA2116235A}
2009-03-16 09:00:51:468 2584 a5c OfflSnc WARNING:
CPackageAccessLayer::Initialize failed, hr=0x80040154
2009-03-16 09:00:51:468 2584 a5c OfflSnc WARNING: failed to initialize
offline service for search. hr = 0x80040154
2009-03-16 09:00:51:468 2584 a5c PT WARNING: PTError: 0x80040154
2009-03-16 09:00:51:468 2584 a5c Agent * WARNING: Exit code = 0x80040154
2009-03-16 09:00:51:468 2584 a5c Agent *********
2009-03-16 09:00:51:468 2584 a5c Agent ** END ** Agent: Finding updates
[CallerId = MBSA]
2009-03-16 09:00:51:468 2584 a5c Agent *************
2009-03-16 09:00:51:468 2584 a5c Agent WARNING: WU client failed Searching
for update with error 0x80040154
2009-03-16 09:00:51:468 2160 940 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MBSA]
2009-03-16 09:00:51:468 2160 940 COMAPI - Updates found = 0
2009-03-16 09:00:51:468 2160 940 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80040154
2009-03-16 09:00:51:468 2160 940 COMAPI ---------
2009-03-16 09:00:51:468 2160 940 COMAPI -- END -- COMAPI: Search
[ClientId = MBSA]
2009-03-16 09:00:51:468 2160 940 COMAPI -------------
2009-03-16 09:00:51:468 2160 770 COMAPI WARNING: Operation failed due to
earlier error, hr=80040154
2009-03-16 09:00:51:468 2160 770 COMAPI FATAL: Unable to perform synchronous
search. (hr=80040154)
2009-03-16 09:00:51:468 2160 770 COMAPI ----------- COMAPI:
IUpdateServiceManager::RemoveService -----------
2009-03-16 09:00:51:468 2160 770 COMAPI - ServiceId =
{06700595-98ff-4483-baf5-67da2116235a}
2009-03-16 09:00:52:609 2160 770 COMAPI IUpdateService removing volatile
scan package service, serviceID = {06700595-98FF-4483-BAF5-67DA2116235A}
2009-03-16 09:00:52:609 2584 a70 Agent WARNING: WU client fails
CClientCallRecorder::RemoveService with error 0x80248014
2009-03-16 09:00:52:609 2160 770 COMAPI WARNING: ISusInternal::RemoveService
failed, hr=80248014
Post by lamarca
I need help us for this problem
Windows Update Agent not found, or the computer is not running Windows 2000
SP3 or later
i update the agent and update sp 4 now
but the problem dont go
mbsa version is 2.1
thanks a lot
diego
Mercy Dworzak [MSFT]
2009-03-26 18:15:02 UTC
Permalink
Hi Lamarca,

Thanks for posting the issue.

There are a couple of situations where a user has run into this error.

1. It is possible to receive this error during MBSA installation. In this
case, please ensure that you have adequate rights to the \Documents and
Settings\<username>\Local Settings\Temp directory. During MBSA installation,
MBSASetup.DLL is placed in this directory with a random name with .tmp
extension that is used to call VerifyVersionInfoEx. If this Temp directory
is not accessible to MBSA installation then it fails with this misleading
warning.

2. It is also possible to receive this error when scanning a Windows 2000
Datacenter Edition. Here is some information from MBSA 2.0 FAQ:

Q: Why am I seeing error "Windows Update Agent not found or the computer is
not running Windows 2000 SP3 or later" when scanning a Windows 2000
Datacenter Edition computer?
The Windows Update Agent, Windows Update, and Microsoft Update do not
support updating Windows 2000 Datacenter Edition. For additional information,
refer to the Microsoft Web site [
http://technet2.microsoft.com/WindowsServer/en/library/536d0547-ab3d-49fc-8f19-05b43cba43881033.mspx
] . This is not a limitation for the Windows Server 2003 products.

Hope this resolves your issue.

Mercy Dworzak [MSFT]
Microsoft Baseline Security Analyzer (MBSA)

***@online.microsoft.com

This posting is provided "AS IS" with no warranties, and confers no rights.

If newsgroup discussion with experts and MVPs is unable to solve a problem
to your satisfaction, feel free to contact PSS for support on the Microsoft
Baseline Security Analyzer (MBSA). Information is available at the following
link: http://support.microsoft.com/default.aspx

This e-mail address does not receive e-mail, but is used for newsgroup
postings only.
Post by lamarca
I need help us for this problem
Windows Update Agent not found, or the computer is not running Windows 2000
SP3 or later
i update the agent and update sp 4 now
but the problem dont go
mbsa version is 2.1
thanks a lot
diego
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